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Four things to look for when evaluating hydraulic hose suppliers in South Africa

With so many different brands and service providers to choose from in South Africa, it can sometimes be difficult to identify which hydraulic hose suppliers offer recognisable quality. Here are four tips on identifying a quality supplier.

Quality products

Primarily, a great brand will only offer great quality products. The supplier should only offer products that meet international industry standards in terms of quality and performance. Furthermore the supplier should be prepared to attach their name to those products by way of branding. Generic or unbranded products should be avoided if possible.

Great service

A progressive brand will ensure that they offer great customer service. This is evidenced in how rapidly they respond to imminent problems, how effectively they identify and attend to challenges, as well as how far they are willing to go to resolve problems.

Effective customer service

After you have evaluated the quality of the products and services on offer, it’s important to ensure great customer service as a whole. This is vital in terms of the complete client experience. Having great products coupled with great services are excellent on their own, but customer service broadly will ensure clients are retained and kept satisfied long term.

Your brand experience as a consumer

Finally, consider your experience with the brand. If you visit their premises, is it clean, safe and environmentally friendly? Are the staff courteous and friendly? These are, of course, subjective, but finding a brand that you feel comfortable with will certainly help you achieve peace of mind.

If you require hydraulic hoses, industrial hoses, couplings or any other products, don’t hesitate to contact us here.

Your hose safety guide from hydraulic hose suppliers in South Africa

Hydraulic hose safety not only ensures the safety of operators and other staff members on site, but also assists with the on-going maintenance of hose assemblies, giving you a longer lifespan from your hoses.

The use of hydraulic and industrial hoses has grown tremendously over the past two decades. As a leading hydraulic hose supplier in Southern Africa, Pirtek knows exactly how important hose safety on site (as well as during installation, storage and maintenance) can be. Here are a few tips:

Employee safety

Implement a hose management policy and guidelines within your company. This policy should include a training manual so all operators are familiar with the workings of the hose, as well as ongoing inspection and testing of the hose. Operational consistency starts with putting these guidelines in place so everyone knows what is expected when using, cleaning and maintaining hoses.

Equipment based safety

Ensure the correct hose assembly parts are used for different fluids. Fluids can have different chemical characteristics, which is why it’s important to invest in the correct parts that you will need. Contact Pirtek and discuss the flow rate of the system and pressure so that the correct hose is determined. The hose should be stored away from heaters, electrical equipment, direct sunlight, rain and humidity.

It is important to invest in quality hoses and schedule routine maintenance. For more information about Pirtek hoses and assemblies, contact us today.